What do I get with this course?
This course consists of  video ‘lessons’ plus resources ‘Materials’. Downloadable resources can be found under the Materials tab above.

    • The power point presentation used in the course (in pdf)
    • Learning reflections or quizzes
    • Printable cheatsheets for common features
    • Overview diagrams/flowcharts
    • Links to further learning
    • Certificate Upon Completion

What should I be able to do as a result of completing this course?

  1. Make an appointment
  2. Enter and update patient details
  3. Develop an understanding of direct billing & online claiming processes (including resolving exceptions)
  4. Use features related to private billing (including Institutional Billing)
  5. Generate reports

What Does This Course Focus On?
Manage appointment book, add and edit patient details, Online Medicare/DVA check, patient billing, online claiming, private billing, institutional billing, process payments, generate reports

How long will I have access to the online course?
You will have access to this course for 30 days from date of purchase.

Is there a CPD Certificate?
On completion of all lessons you will be marked 100% course complete and a certificate window will appear (above the ‘Materials’ tab) to ‘Download Certificate’.

Are there more free resources? 
Don’t forget to access all the learning materials that come with this course – access from the ‘Materials’ tab above.
You will also find more free resources here

How do I get more support? 

For technical help accessing the online course please email us: [email protected]

You must be enrolled to view the Materials available

Not Enrolled

Course Includes

  • 1 Section
  • 11 Lessons
  • Course Certificate

Ratings and Reviews

Avg. Rating
3 Ratings
What's your experience? We'd love to know!
Summers Karen
Posted 1 year ago
BP Premier for new receptionist

Great course for receptionist new to Best Practice.

Posted 1 year ago
Great Course

I found this course a great asset to learn about Best Practices Software. Highly recommend to do this and definitely will be doing more courses!

Carol-Anne Jarrett
Posted 2 years ago
Great course.

I would highly recommend this course. It was easy to follow, had clear instructions, great visual guides and the presenter had a nice voice. I would be happy to do the next course with Train IT Medical.

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What's your experience? We'd love to know!