CESPHN Webinar: ‘Challenging Communication in Challenging Times’ – 26 July 2021

· July 28, 2021

This is a free webinar recording for medical receptionists and practice support staff. 

  1. Register and log in first then click ‘Start Course‘ 
  2. Click the ‘Mark Complete‘ button when you have finished to activate your certificate. 
  3. Download Certificate.
  4. Access a pdf of the powerpoint presentation (with clickable links) from the ‘Materials‘ tab above.
  5. We love to hear from you so please also complete the ‘feedback’ or ‘review’. This helps us know if the training we are providing is helpful for you.

Thank you all for sharing your time with us.

Thank you for all you do. 

If we can be of more support for you please email us: [email protected]

Team Train IT Medical

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Course Includes

  • 1 Section
  • Course Certificate

Ratings and Reviews

Avg. Rating
2 Ratings
What's your experience? We'd love to know!
Brooke McMahon
Posted 3 years ago
Wonderful resource for Practices

Wonderful webinar and recourses. I will defiantly be referring people to watch - thank you Katrina and Team

Stacey Brown
Posted 3 years ago
"We're all in this together!"

Thankyou for offering this presentation, I am so glad that my boss suggested that I watch it. I found it to be very informative and helpful, not only with how to deal with those difficult patients but also learning how to take care of my own well-being. It's apparent that every surgery has the same issues to overcome, thanks again Stacey

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