16-Correspondence Management Using MedicalDirector Clinical

· September 22, 2020

What do I get with this course?
This course consists of  over 1 hour of video ‘lessons’ plus resources ‘Materials’. Downloadable resources can be found under the Materials tab above.

  • 9 Video lessons
  • Downloadable learning resources including pdf of presentation, software and leadership guides, Quality Improvement/PDSA samples and printable software cheatsheets
  • Learning reflections or quizzes

What Does This Course Focus On?
Results management with MedicalDirector, correspondence management protocol, ordering tests, effective use of holding file, adding CST results, managing aliases, notifying results, actioned items, documenting follow up contact, SMS messaging, audit trail,  PDSA’s / QI Activities, FAQ’s,

Learning Objectives:

  1. Design a results management system
  2. Order tests
  3. View and action incoming results
  4. Follow up results
  5. Track results not marked as notified

Is there a CPD Certificate?
On completion of all lessons you will be marked 100% course complete and a certificate window will appear (above the ‘Materials’ tab) to ‘Download Certificate’.

Are there more free resources? 
Keep checking back regularly for more free learning resources – found under the Materials tab.
You will also find more free resources here

If you need support please email us: [email protected]

You must be enrolled to view the Materials available


Not Enrolled
This course is currently closed

Course Includes

  • 3 Sections
  • 13 Lessons
  • Course Certificate

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