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In Progress


January 22, 2020

Welcome and congratulations on taking your next improvement step.
Please know even though this is online training we are here to support you on your learning journey.


This course has 5 lessons, one to match each learning objective.
Each lesson has a video and should only take about 10 minutes to complete.
We recommend you complete every lesson in order of 1-5 for most effective continuity of learning however
just start now – you do not need to complete the course in one sitting.

The lessons are full of helpful little tips so you might want to make your own notes as you listen.

We will also include questions to prompt your own learning reflection and improvement plan.

Make sure you check out the Materials tab as this is where you will find downloadable resources such as printable cheatsheets.

Everyone loves a cheatsheet!






Remember to go to the ‘Materials’ tab in each lesson – you’ll find hidden treasures.